Updated February 2016
First Thing's First, Backup!
You must backup your Mac. Not just because you want to uninstall MacKeeper but because you should always backup your computer just incase it crashes, you lose a file or accidentally delete something. The first step is to plug in your external hard drive and back up your Mac with Time Machine. Follow this tutorial to learn how to do that.
Once your back up is done, it’s time to get to work.
We have all seen the ads online. Pop-ups, static side bar ads, we click a link and it redirects us to a MacKeeper website. You may find that once you’ve installed MacKeeper you encounter severe problems with your Mac. It runs really slow all of a sudden and it can even be very sluggish.
If you have encrypted your data using MacKeeper you MUST unencrypted it now, because if you remove MacKeeper and you don’t unencrypt your data you may lose access to it. This only applies to data encrypted by MacKeeper and not the built-in data encryption that comes with OS X.
Again, before we start please make sure that your data is not encrypted with MacKeeper. If you did not encrypt it your self, then it’s not encrypted. If you have an external drive connected to Time Machine leave it plugged in, we are going to be entering Time Machine from time to time. And one more thing, please make sure that you read these instructions very carefully and don’t rush ahead. You can accidentally remove some vital system files if you’re not careful.
Once you have backed up with Time Machine, open your applications folder. Right-click the icon and choose, Show Package Contents, move the Contents folder to the trash, then send the MacKeeper icon to the trash. Empty it.
The Uninstall Procedure
Once you have prepared everything as mentioned above, you’re ready to get down to business. Most of these steps involve deleting files. If I tell you to delete a file in a particular place and it’s not there, don’t worry, move on to the next one.
If MacKeeper is running, quit it. In Finder navigate to your sidebar and click on your ‘hard disk’ icon (named Macintosh HD) If it's not there, Go to Finder > Preferences and in the SideBar tab, make sure Hard Disks is ticked.
Go to your ‘Libraries’ folder and find ‘Application Support’. Inside this folder you should see another folder called ‘MacKeeper’. Click that folder once to highlight it.
If you use ‘Time Machine’ enter it by clicking on the ‘Time Machine’ icon in the top Menu bar and click ‘Enter Time Machine’. Once in, you should see that the MacKeeper folder is still highlighted. Up the top of that Finder window you’ll see a gear icon. Click that then click ‘Delete all back ups of <the file name>’. Enter your computer admin password to confirm the delete. Exit Time Machine. You'll now be back in Finder. If you don’t use Time Machine or after you have completed the TM step, hold down the ‘command’ key and press the ‘delete’ key once to send the ‘MacKeeper’ file to the trash.
Still in Library, look for and trash any of these that you find by repeating the step above. If you have Time Machine remember to do it in TM first.
In Finder navigate to the Menu bar and use the Go menu, hold down the ‘option’ key and choose ‘Library’ (This is a different library folder than the one you were just in). Now trash all of these items that you find. Remember that if you have Time Machine to do this in TM first.
Note: Be careful to only delete files that contain the words 'zeobit', 'MacKeeper', '911' or '911 bundle'. Don't delete the wrong files.
Home/Library/Application Support/MacKeeper Helper
The last item will require you to remove it in Terminal, as it's a hidden file. Open Terminal, Applications > Utilities > Terminal. Once open, type the below code and hit Enter. Terminal doesn't allow you to paste text, so you'll have to type it manually. Please type it correctly.
Go to Applications > Utilities > Keychain Access and double click on it to open the app. Click on the Padlock to allow you to make changes. Go through all the item in the ‘Keychains’ list (login, System, Root etc…) with ‘All Items’ selected in the ‘Category’ list. Again, anything you find related to ‘MacKeeper’ or ‘zeobit’ click on it, then choose Edit > Delete in the top Menu bar.
Open the Activity Monitor utility (Applications > Utilities > Activity Monitor), make sure ‘All Processes’ is showing by going View > All Processes in the top Menu bar. Scroll down the list and if you find any processes called ‘MacKeeper’, ‘zeobit’ or ‘911bundle’ still running stop them by clicking the ‘Stop Process’ button in the top left corner. (it’s in the shape of a stop sign). Older versions of MacKeeper may have a process called ‘WINE’ or ‘wine’ running, quit those too.
If you have assigned MacKeeper to be pinned to your Dock, simply click and drag the icon out onto your desktop and see it vanish with a satisfying poof of a cloud. Once you’re done filling your trash full of these vial files of misfortune, you can empty it. Simply right click on the trash and select ‘Empty Trash’. This may take several minutes so be patient. Don't Secure Empty.
> System Preferences > Users & Groups (‘Accounts’ if you’re still on Snow Leopard (10.6). Once there, select your account and choose ‘Login Items’. If you see anything there related to MacKeeper, highlight it and remove it by clicking on the ‘minus’ icon down the bottom left of the window.
Now open each of your web browsers and delete the Cache and Search History. Deleting the caches will log you out of any sites or accounts you have set to 'Stay Logged In', but it will remove any traces of MacKeeper... And that's more important. It won't affect your bookmarks.
- In Safari, click the Safari name in the menu bar and click Clear History then choose All History. This will also clear your cache.
- In Chrome, click the Chrome name in the menu bar and click Clear Browsing Data. A new tab will open. Make sure it is set to the beginning of time and that every check box is ticked. Then click Clear Browsing Data.
- In Firefox, Choose History > Show All History. A small window will pop up. In the left column, select the History option, then delete the history by clicking the gear icon and choosing delete.
- If you use a browser not mentioned here, there steps will be very similar.
Restart your Mac. Once it has rebooted everything should be back to normal now. But just check your Activity Monitor again one last time to be sure that MacKeeper is no longer running.
Make a copy of any one file and move it to the trash. Right click on the Trash, hold the ‘command’ key down, notice ‘Empty Trash’ changes to ‘Secure Empty Trash’. Empty the trash securely and you’re finished. Emptying the trash securely permanently removes all items in the trash. These items can never be recovered. If you're using OS X 10.11 El Capitan or newer, this feature isn't available, so just empty the trash normally.
One more thing and then we are done. Open Disk Utility (Applications > Utilities > Disk Utility), and repair your computer’s disk permissions/run first aid. Once you have finished that, restart your Mac once more and everything should be fine. Keeping in mind you won’t notice a performance/speed increase straight away, but continue to use your Mac like you usually would and over time it will no longer be slow and sluggish.
You must follow the article below to give your Mac a maintenance 'once over'. This will also help to speed up your Mac.
Being a Mac User
Thins to keep in mind
- You do not need Anti Virus software. If you have it, follow the uninstall instructions for your Anti Virus and never get it again. Macs have built in security protections that work far better than any paid anti virus software.
- If you can’t get software from the Mac App Store, don’t get it at all. If you know the software is legit and comes from a legit source i.e. Microsoft Office, Adobe Creative Cloud etc. Then by all means use it. Otherwise don’t get it.
- If you're going to use a Cleaner App to clean your Mac, use Disk Aid. The only cleaning tools you should really ever use with your Mac are the tools that ship with it. Disk Utility / Activity Monitor etc. However, In the coming months I'll be adding to the Mac Maintenance article about using the Disk Aid cleaner tool.